How to Write a Software Installation Guide

User Guides means Sprinklr materials made available to Customer through the support portal to assist users of the Platform, as such materials may be updated during the Term. Installation Guidemeans ACCA document providing guidance on how to install On-Demand CBE Software. You can uninstall previous versions of using theAdd/Remove Programsfeature on theControl Panel. The first part of a guide may give general instructions.

Your guide may be for open source software or proprietary software, depending on your business model. A software installation guide is a document aimed at users of your software which helps them install, uninstall, and upgrade your software. It informs them of the prerequisites needed to use your software and helps them troubleshoot common errors during setup. Your software installation guide may be aimed at an IT or operations department, or potentially the end users of your product.

What Goes Into a Software Installation Guide?

Our article on effective energy management gives a good introduction to what energy management is, and how to get started with it. You should have saved the downloaded file somewhere on your computer. In the event of the “license expiration” message, contact to request the appropriate license for the corresponding Server Type. For v8.0 installs, keep the defaultUserID/Username, aka “Postgres” for Decisions to properly query Postgres. Installs an instance for both Production and Non-Production purposes.

• Right after you press the power button, you’ll have to immediately press a specific key to enter the BIOS or UEFI menu.
• In this tutorial, we look at how to write an Installation Guide.
• Key metrics like page views and support tickets deflected show you how well your guide is doing and whether it is helpful for your users.
• For more information, refer to Microsoft’s official document.
• Once you know the key to press, press your computer’s power button, then repeatedly press that key until you’ve entered your computer’s BIOS or UEFI menu.
• The guide is divided into several different sections dealing with different scenarios and aspects of an installation.

Key metrics like page views and support tickets deflected show you how well your guide is doing and whether it is helpful for your users. A clean installation is a process of installing software on a computer without first running an install program. The software is usually placed on a CD or some other medium, and the user manually copies the files to the hard drive. The software prerequisites section should list all the software you will be requiring software users to install in order for software installation to take place.

Email Server, Encryption Keys, and File Storage

Easy to set up and friendly to development teams, Document360 will have you documenting your software in minutes. With quick access to previous versions and the capabilities for review, full customization, adding callouts and error codes in the content. Easy to navigate with simple TOC and localization is also possible to cater global users. Moreover, Document360 has been designed for collaboration and teamwork.

Intel technologies may require enabled hardware, software or service activation. // No product or component https://globalcloudteam.com/ can be absolutely secure. // Performance varies by use, configuration and other factors.

Services

If you find that some users are struggling, consider updating your guide to be more comprehensive. Users need to understand how your software is intended to be used and distributed, which is especially important if your software is open source. Include the software license information in your software installation guide to legally cover all your bases. After the installation process is complete, it’s likely that the configuration file and settings will be updated. Once you have gathered all of the required information, it’s time to start planning the structure of your software installation guide.

It’s generally presented in the form of a simple, easy-to-use how-to guide that is written in concise and plain English. Installation guides are most often used by software developers who wish to help users install their software programs smoothly and successfully. A software installation guide should include software prerequisites such as an Operating System that is required to install the software. installation guide The software installation guide should be reviewed and updated by the software developer or development team on a regular basis with the help of the technical writer. After your installation guide is published, don’t forget about it and move on to other projects. Actively solicit feedback from your customers to find out how effective your guide is in helping them to install the software.

What are Installation Manuals and Guides?

We look at the main sections in an Installation Guide, how to write each section, and provide sample text to help you get started with your technical documents. The last section may contain a list of appendices that provide more detailed installation notes. Next, update your installation to ensure you have the latest security updates. Frequently updating is one of the best ways to remain secure against new threats.

“Booting” is the process of starting your computer. When a computer boots up, it first runs low-level software before the main operating system. Depending on the computer, this low-level software is may be called the “BIOS” or “UEFI”. This section will demonstrate a simple installation using mostly default settings.

How to Write a Software Installation Guide

Then, you’ll need to divide your guide up into sections and give it a logical structure. You can follow the structure used in the previous section as this order acknowledges the steps that users will encounter when using your guide. Introduce users to your software first before telling them anything about the installation. If you don’t understand how users are going to be using your guide, then you can’t expect your users to either. Think about when users will be introduced to your guide and how it will appear on their screens. It must be easier for users to use your installation guide than it is for them to contact your support team.

The instructions below assume you’ve chosen a USB drive as your medium. If you’ve chosen a different medium, please adapt the instructions accordingly. If you need to modify configurations when troubleshooting a local installation that fails to start properly, you must rerun these 4 deployment steps.

Part One: run the Appian installer

Similar to installation manuals are quick reference guides, or quick start guides. Quick reference guides are clear and compact instructions for products that need very little set up, such as a phone app. They are typically shorter than installation manuals and may include less technical information. If you use documentation software, you’ll be able to access analytics that give you insight into the performance of your installation guide.